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Shipping & Delivery PolicyWelcome to Chhaumaskart. We take immense pride in our handcrafted heritage, and we ensure that each Authentic Purulia Chhau Mask is delivered to you with the utmost care and security.1. Order Processing TimeAll orders are meticulously inspected and packed.Standard processing takes 24 to 48 hours.Orders placed on Sundays or public holidays will be processed on the next business day.2. Shipping Destinations & TimelinesWe deliver across India through our premium courier partners.West Bengal: 3 – 5 Business Days.Metro Cities (Delhi, Mumbai, Bangalore, etc.): 5 – 7 Business Days.Rest of India: 7 – 10 Business Days.3. Specialized “Fragile-Safe” PackagingAs Chhau Masks are delicate works of art, we use a 3-Layer Protection System:High-grade bubble wrap for shock absorption.Custom-sized corrugated boxes to prevent movement.”Fragile” marking and moisture-proof outer layering.4. Shipping ChargesShipping costs are calculated at the Checkout Page based on the weight of the mask and your pin code.Free Shipping: Keep an eye out for our seasonal offers for free delivery on bulk orders!5. Real-Time TrackingOnce your order is dispatched, you will receive a unique Tracking ID via Email and WhatsApp. You can track your package’s journey directly from our website or the courier partner’s portal.6. Damage & Claims (Important)We guarantee safe delivery. However, in the rare event of transit damage:An Unboxing Video is mandatory to process any refund or replacement claims.Please report any damages within 24 hours of delivery with supporting photos/videos at [tk841668@gmail.com].